Privacy policy

Who we are

This website is operated by Coastal Custom Coatings (ABN 48 727 205 194), an epoxy flooring business serving the Sunshine Coast and surrounding regions. You can contact us at info@coastalcustomcoatings.com.au or on 0475 517 882.

Information we collect

When you request a quote or contact us, we may collect your name, phone number, email address and details about the flooring work you are enquiring about, such as the type of finish, approximate area and your preferred colour. We only collect information that helps us respond to your enquiry and provide our services.

How we use your information

We use your information to:

• Respond to your enquiry and prepare a quote
• Arrange and carry out flooring work
• Contact you about your job or follow up on a quote
• Improve our services and customer experience

We do not sell your personal information, and we will not use it for unrelated marketing without your consent.

How your information is stored

Enquiry details may be stored securely in our email and customer management systems. We take reasonable steps to protect your information from misuse, loss and unauthorised access.

Sharing your information

We may share your details with trusted service providers who help us run our business, such as our marketing and customer management partner, only as needed to deliver our services. These providers are required to keep your information secure.

Your rights

You can ask us to access, update or delete the personal information we hold about you at any time. Just get in touch using the contact details above and we will help you out.

Cookies and analytics

This website may use cookies and analytics tools to understand how visitors use the site so we can improve it. You can disable cookies in your browser settings if you prefer.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.